Business Hours
JewelerGallery.com ships five days per week, Monday – Friday. Orders received after 2pm on Friday will be processed on the following Monday. Orders that do not require production time are typically shipped within 48 hours of confirmation of payment and many the same day of order. If you need for your order to be shipped immediately, please contact Jeweler Gallery Customer Service and we will be glad to help!
Production Time
Much of our fine jewelry is made-to-order and may require several days of production time. Please note that the estimated ship date is listed on the item detail page. Please consider production time when you are purchasing gifts that are time sensitive.
Packaging
Orders are sent without pricing included on the packing slip. We do not provide gift wrapping, and all of our items do come ready for gift presentation in a quality jewelry gift box at no additional charge. Items up to $199.99 come packaged in our signature blue padded jewelry gift boxes. Items over $200 come packaged in a luxury keepsake jewelry gift box.
Flexibility
Because diamond rings and other jewelry are often given for engagement or another special occasion, we will be extremely flexible to help you create a wonderful surprise. We can expedite your delivery for a fast-approaching special occasion, or we can ship your order to an address other than your home to help you maintain your surprise.
And please don’t hesitate to contact us for any special requests.